Germanwings rated highest by consumer study

Germanwings has been ranked the best airline for punctuality and value by a recent consumer survey.

A group of consumer protection organisations carried out a study that found the airline to be the best in Germany, Travel Daily News reports.

The organisations, from Belgium, Spain, Portugal, Italy, France and The Netherlands, questioned about 9,000 passengers on their experiences with 110 airlines during the period July 2004 to September 2005.

Germanwings was ranked ahead of other airlines including SN Brussels, Ryanair, KLM and Air France and scored particularly highly in terms of punctuality, cleanliness and value for money.

Germanwings spokesman Joachim Klein welcomed the "outstanding result" for his company. "It confirms our efforts to offer the best relation between price and performance for our clients among low cost airlines," he said.

"We are of course particularly delighted by the fact that this result is based on a survey of European unions of consumers and that Germanwings was voted as the best German airline."

The study examined around 36,000 flights.

© Adfero Ltd

Comments

[Lake]

Some change in their website means that only Russian language website is available in Ukraine - very irritating when Russian is not your native language. After all, airlines are to help people travel beyond borders.