Stranded passengers hit with £600 bill

Budget airline easyJet has moved to reimburse UK passengers who were charged hundreds of pounds after their flight home from Switzerland had been cancelled by bad weather, the BBC reports.

Passengers due to fly back from Geneva to Northern Ireland yesterday were informed that Belfast International Airport had been forced to shut due to excessive fog.

They were promised free tickets if they took an alternative route via Luton but ended up being charged to the tune of £600 for the second leg.

The no-frills airline told The BBC that it would reimburse those left out of pocket.

But many passengers feel aggrieved by the way they were treated.

"The duty manager told us the flight would be free and we would get a free transfer. But when we arrived in Luton - after three to four hours of waiting to speak to anybody - we were informed that we would have to pay for those flights back to Belfast," explained easyJet passenger Simon Cole.

"Four of us are £600 poorer off now. We are disappointed by the lack of information when we arrived in Luton and no accommodation - we have been trying to sleep on the floor of the airport."

In November, it was revealed that only six out of 1,347 UK passengers who had submitted claims for late or cancelled flights had been successful, since new EU laws were introduced last year.

© Adfero Ltd